Return & Exchange Policy

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We hope that you are delighted with every order you receive from MARMARA/www.marmara.ch 

We offer a 100% satisfaction guarantee. If you are not happy with your purchase, you can return products within 14 days of receiving date for online store credit or exchange of equal value. To make a valid return or exchange, you must contact the Marmara customer service by e-mail first.

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No refunds-

Online purchases are eligible for online store credit or an exchange.

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Online merchandise may not be returned or exchanged at any of our retail stores.

similarly merchandise purchased in our retail stores may not be returned or exchanged online.

 

Returned items must be unworn, unwashed, undamaged, unused- with all original tags attached and in original packaging.

 

Merchandise must be returned within 14 days of receiving date.

Returns made beyond this time will be refused and mailed back to the shipping address of the original order

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Some items marked "FINAL SALE" in the product description, are not eligible for refunds, store credit or exchange. This includes all items in our "SALE" section.

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All shipping costs associated with any return or exchange will be the responsibility of the customer. The customer will not be refunded for any shipping costs that they have paid in the initial order, including international orders.